Reviews

We were very pleased to have found a quality repair professional to service our refrigerator here in the Wet Mountain Valley.  I appreciate the clear communications with Our Family Appliance when making an appointment and throughout the job.  I was thankful for the quick, clean, efficient expertise provided a complete repair within 24 hours of my initial call.  I highly recommend these folks!  

Thanks,  Jim Johnson

April 2018




Answered message quickly. Came out same day, and had the parts to repair our washer. Very friendly, courteous and professional.
Ed Pringle
June 10, 2018



  Our oven wouldn't maintain the indicated temperature. We called Our  Family Appliance. They came out in a timely manner and thoroughly  checked the stove. It required ordering  a part. Cleve installed it within hours of its arrival, and the stove  is working great again! THANK YOU!
Clinkenbeard
April 28, 2019

 Home Advisor 

DateRatingReview

03/08/2021

5.0Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by Cheryl T. in Penrose, CO

Project: Repair or Service an ApplianceComments: On time, outstanding service and support. Very professional

05/28/2020

5.0Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by Joe D. in Canon City, CO

Project: Repair or Service an ApplianceComments: Very professional and locally owned

04/30/2020

5.0 Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by Cindy W. in Canon City, CO

Project: Repair or Service an ApplianceComments: they called me first thing that morning. was there within a couple hours. had to order part and had it next day and had the fridge fixed. very nice and easy to work with. also very reasonable.

03/06/2020

5.0Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by Robert A. in Canon City, CO

Project: Repair or Service an ApplianceComments: Very friendly and accommodating and knowledgeable technicians. They were responsive with same day service.

12/20/2019

4.0Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by James C. in Cotopaxi, CO

Project: Repair or Service an ApplianceComments: Very friendly, courteous and hard working. They put us on their schedule two days from time of contact, what great service. They will be the first I'll call if I need service in the future.

11/07/2019

4.5Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by Jeannine B. in Canon City, CO

Project: Repair or Service an ApplianceComments: Cleve Is reliable and professional. He clearly communicated the process he was pursuing to resolve a complex issue with our microwave/oven electronics. Keeping costs to us in mind, he pursued a sequence of recommend repairs from simple to more involved. Fortunately for us his first step solved the problem. Cleve applies a wealth of experience to new challenges, coming to our service call already having researched the appliance and possible fixes. I will continue to call on Our Family Appliance Repair for future appliance repair needs.

08/14/2019

5.0Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by William M. in Canon City, COProject: Repair or Service an ApplianceComments:

07/09/2018

5.0Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by Ernest L. in Penrose, CO

Project: Repair or Service an ApplianceComments: arrived promptly diagnosed the problem disassembled dryer and made nessar repair

09/30/2017

5.0Quality: 5.0
Customer Service: 5.0
Value for Money: 4.5

Review by Willie d C. in Colorado Springs, CO

Project: Repair or Service an ApplianceComments: Very knowledgeable

                Angi   Reviews

08/30/21

Our oven stopped working yesterday (Sunday) just before we were due to have company for 8 days! We called and you sent someone out this morning! We can't thank you enough! Your repairmen explained and showed us what was wrong with the bad igniter. They even asked for a broom to clean the floor! We wouldn't hesitate to use your company again. Excellent, quality service!

Review by: Karen M. in Westcliffe, CO